Keller and Heckman LLP’s consumer protection practice areas include advertising and promotions, privacy, data security, and digital media, as well as product safety. We counsel clients on a range of compliance issues, engage in public policy advocacy, assist with transactions, work to advance sound self-regulation and industry standards, and defend businesses facing government and private enforcement and litigation.  Our clients include companies that make or sell consumer products, foods, drugs, dietary supplements, resins, telecommunications equipment, machinery, chemicals, as well as technology companies. We also represent trade associations.

Consumer Protection Connection is an information hub for businesses and others interested in staying current on consumer protection matters. Our blog provides regular in-depth analysis and updates on important consumer protection developments. Although this resource is not intended to serve as legal advice, our objective is to share important happenings in this field along with valuable insight from expert professionals to assist you in navigating complex issues. We encourage you to stay connected by subscribing to our blog (the subscribe feature can be found on the sidebar of any Consumer Protection Connection blog post).


Professional portrait of Sheila Millar

Sheila Millar counsels corporate and association clients on advertising, privacy, product safety, and other public policy and regulatory compliance issues. She helps clients develop privacy policies, data security and access procedures, manage trans-border data flows, and create training programs. Ms. Millar also has special expertise in all issues related to the sale, advertising and marketing of children’s products, and has appeared at Federal Trade Commission workshops on advertising literacy and children’s privacy.

Contributor Authors

Professional portrait of Richard Mann, attorney at Keller and Heckman LLPRichard Mann provides counseling and represents business and trade association clients in disputes relating to advertising, promotional, and labeling claims and compliance issues, as well as antitrust and general business and corporate law issues.

Mr. Mann has extensive experience working with clients in the development of legally compliant advertising, promotional, and labeling claims and campaigns, including the development of appropriate substantiation for such claims. He also works with clients in the design and execution of sweepstakes and contests. He frequently represents clients in proceedings at the Food and Drug Administration, the Federal Trade Commission, the National Advertising Division of the Council of Better Business Bureaus, the Department of Justice, the Consumer Product Safety Commission, other regulatory agencies and ADR organizations, and the courts.

Professional portrait of Tracy P. Marshall, Partner at Keller and Heckman LLP

Tracy Marshall provides counsel on advertising, privacy, data security, intellectual property, and general business and transactional matters.  She helps clients comply with laws governing telemarketing, text messaging, and commercial e-mail messages, contests and sweepstakes, endorsements, marketing to children, data security, and data breach notification. She also assists with establishing best practices for data collection, use, storage, and sharing, and managing outsourcing arrangements and trans-border data flows.  In addition, she assists with drafting and implementing privacy, data security, and breach notification policies and website terms and conditions.  She is a Certified Information Privacy Professional through the International Association of Privacy Professionals.

Professional portrait of Jean-Cyril Walker, Partner at Keller and Heckman LLP

Jean-Cyril Walker counsels clients on a wide range of matters, including compliance with U.S. requirements governing the safe management and disposal of chemical and hazardous substances under the Resource Conservation and Recovery Act (RCRA) and state analogues. He advises industry and trade association clients on regulations of hazardous air pollutants under the federal Clean Air Act (CAA) and state and local air pollution statutes, as well as emissions of volatile organic compounds (VOCs) in adhesives, paints, and other industrial and consumer products.